Acute Care Team, Mental Health & ATODS
Closed
Mental Health
Acute Care (ACT) Services is the single point of entry to the mental health service in the Mackay Health District and facilitates access to timely and appropriate mental health care. Services are provided by multidisciplinary teams who receive referrals from a range of sources, including the Mental Health Hotline, Emergency Departments, Police and Ambulance Services, other community teams, GPs and the general community. The service provides Intake and Assessment services and provides information and advice to the community, general practitioners and other key referral agencies. Intakes are triaged and actioned by Intake officers, with urgent cases receiving immediate attention. The service also assesses all clients who are referred via the Mental Health Act 2000 usually through a Justice Examination Order or an Emergency Examination Order. Clients may be seen either at the Community-based Health Services located at Mackay and/or the Whitsundays, Bowen Hospital, Moranbah Hospital or at the Mackay Base Hospital Emergency Department.
The Acute Care Team in Mackay is a multi-disciplinary team of seven people - all with extensive mental health experience who work on a rostered basis between 8am and 9:30pm Monday to Friday. Support outside of these hours is provided via the Emergency Department at the Mackay Base Hospital.
Contact Details
12/14 Nelson Street, Mackay, QLD 4740
PO Box 688, Mackay, QLD 4740
Monday
8:00 AM - 9:30 PM
Tuesday
8:00 AM - 9:30 PM
Wednesday
8:00 AM - 9:30 PM
Thursday
8:00 AM - 9:30 PM
Friday
8:00 AM - 9:30 PM
Call for further information. Hours of operation maybe subject to change.
Eligibility
No referral required.
No appointment required.
No waiting list.
Self / family / friends & General Practitioner
Charges and Fees
Government
Accessibility and Special Requirements
- Accessible building
- Accessible parking
- Accessible toilets
- Accessible telephone
Female and male staff available
ATSSSI Liaison Officer available
Interpreter available upon request