Complaints Coordinator - Townsville Hospital
Also known as Patient Liaison
Closed
Advocacy Service
We love hearing from our community. Your feedback provides us with an opportunity to continually improve the delivery of the healthcare we provide. Whether you want to tell us what we are doing right, or where you believe there is room for improvement, the Townsville HHS values hearing from you.
The Patient Feedback Service is committed to providing high-quality customer service.
If you need an interpreter when providing feedback, please speak with a staff member who can arrange an interpreter for you.
We take your privacy very seriously and all feedback is treated with the utmost confidentiality. You can also provide feedback anonymously.
Contact Details
100 Angus Smith Drive, , Douglas, QLD 4814
Patient Feedback Services, Townsville Hospital, PO Box 670, Townsville, QLD 4810
Monday
8:00 AM - 4:30 PM
Tuesday
8:00 AM - 4:30 PM
Wednesday
8:00 AM - 4:30 PM
Thursday
8:00 AM - 4:30 PM
Friday
8:00 AM - 4:30 PM
Call for further information. Hours of operation maybe subject to change.
Eligibility
No referral required.
Appointment required.
Waiting list.
Charges and Fees
Government
Not applicable
Accessibility and Special Requirements
- Tactile ground sensor indicators
- Accessible building
- Accessible parking
- Accessible toilets
Call to discuss prior to making appointment