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Child and Youth
Intensive Family Support (IFS) programs provide case management support to families at risk of entering the statutory child protection system. The IFS services accepts eligible referrals from the Family and Child Connect, Department of Child Safety, prescribed entities, community agencies and self-referrals from families. Family and Child Connect (FaCC) is a Queensland government initiative that endeavours to provide advice, information and/ or referrals to any person/s interested in the safety and wellbeing of children and families. Anyone can contact FaCC for advice and information including parents, family members and community members.

Contact Details

33A Peel StreetMackayQLD 4740
33A Peel StreetMackayQLD 4740
07 4847 0550
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM

Call for further information. Hours of operation maybe subject to change.

Eligibility

Referral required. Appointment required. No waiting list.
referral pathways vary

Charges and Fees

Non-government
Call to discuss prior to making appointment

Accessibility and Special Requirements

  • Accessible building
  • Accessible parking
  • Accessible toilets
Not applicable
Child and Youth, Family and Child Connect, Family Intervention, Family, Child Safety, Community, Referrals, At risk
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