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Adult Health, Counselling Service, Mental Health, PHN - NQ, Psychology, Social Work
Townsville Head to Health is a service that connects adults who are experiencing high levels of distress and seeking help with local mental health and wellbeing support services. The service provides a welcoming, safe, and inclusive space, embracing a ‘no wrong door’ approach. It assists people to receive the right support, in the right place, at the right time for both their immediate needs and in establishing connections for ongoing support. To find out more or get in touch with Townsville Head to Health, you can visit Townsville Head to Health at 32 Walker Street, Townsville. Support and services will be available across extended opening hours to improve accessibility for the community. If you would like more information or to seek support for yourself or someone you know, the service can be contacted on (07) 4766 8444 (10am-10 pm Monday to Friday and 12pm Midday to 10pm on weekends).‍ Alternatively, visit the Townsville Head to Health website for more information: www.headtohealth.neaminational.org.au/townsville/townsville-head-to-health Northern Queensland Primary Health Network (NQPHN) is the commissioning body for Townsville Head to Health, having conducted the system co-design, facilitated service model localisation, and undertaking the overall procurement relating to this new service. For more information visit www.nqphn.com.au/community-member/mental-health-services/townsville-head-to-health

Contact Details

32 Walker StreetTownsvilleQLD 4810
07 4766 8444
13 11 14 (Lifeline)
Monday 10:00 AM - 10:00 PM
Tuesday 10:00 AM - 10:00 PM
Wednesday 10:00 AM - 10:00 PM
Thursday 10:00 AM - 10:00 PM
Friday 10:00 AM - 10:00 PM
Saturday 12:00 PM - 10:00 PM
Sunday 12:00 PM - 10:00 PM

Call for further information. Hours of operation maybe subject to change.

Eligibility

No referral required. No appointment required. No waiting list.
If you know someone who may benefit from visiting Townsville Head to Health the service accepts referrals from GPs, mental health services, community services, carers, families, and individuals.

Charges and Fees

Non-government
No Charges Townsville Head to Health is a free service. You can call or drop in, between 10am–10pm Monday to Friday and 12pm (noon)–10pm on weekends.

Accessibility and Special Requirements

  • Accessible building
  • Accessible parking
  • Accessible toilets
Not applicable
We offer a ‘no wrong door’ approach to mental health and wellbeing support, made possible through collaboration and connection with existing supports. Working with the community, including clinical and community services, helps us provide the right support for now and for the future.
An interpreter service is available.
Designed with the local community, Townsville Head to Health offers a calm, warm and welcoming place to help everyone feel safe and accepted.
Adult Health, Counselling Service, Mental Health, PHN - NQ, Psychology, Social Work, Adult mental health, Behavioural, Community mental health, Conflict resolution, Crisis, Crisis and Emergency support, Grief and loss, Integrated mental health, Mental health outreach program, Relationships, Stress management, Suicide, Suicide prevention, Support networks and associations, At risk, Clinical psychology, Mental health, Psychologist
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